Launched on the 20th January this hotline enables students and apprentices to lodge complaints and is a joint initiative of the commonwealth, state and territory governments.

Anyone with a complaint or query about the VET training sector can access this hotline, designed to protect the interest of students and employers. The National Training Complaints Hotline is accessible on 13 38 73 (Monday to Friday from 8am to 6pm nationally) or via email at

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