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OUR CLIENTS

OUR HAPPY CLIENTS

“RTO Advice Group have provided us with support in a range of areas including preparation of assessmentmaterials, extension to scope and implementation of a new QMS. The service provided has always been outstanding and highly professional. Shashi and the team provided great service and always in a timely fashion”

Brooke Taylor, RTO Manager / Fernwood Learning Pty. Ltd

RTO Advice Group have provided fantastic support for us as a new RTO.  We could not speak more highly of the entire team at RTO Advice Group.  After dealing with two other companies that claim to provide the same type of service, we were so thankful to have found such a great team that actually can deliver on their promises’.

Jacqui and the team have extensive experience in the industry and offer a professional and supportive approach to what can be a very overwhelming experience. RTO Advice Group were a key player in PriorityCPR gaining initial registration and have also assisted us to extend our scope only 4 months later.

Having the right team to offer their help and support makes the process much easier and less stressful. Don’t make the same mistake as we did and spend money on other services that claim to provide the same.  RTO Advice Group are amazing at what they do! We look forward to working with the wonderful team for many many years to come!

Nikki Riddiford / HeroHQ

I just want to say a massive thank you to RTO Advice Group for all your help and support with my initial RTO registration! Emily was so supportive during my RTO set-up. Every time I sent an email I got a reply almost immediately. I made lots of phone calls throughout the process and always got helpful and friendly service and advice. I met with Emily several times and felt very comfortable to have her by my side during my initial audit for Grace Training.

I have learnt a lot from RTO Advice Group throughout the process and I am very impressed with what you have set up for my RTO. I believe in high quality training and you reflected all that in my documents that you produced and helped me produce. I am very grateful to have you as my consultant and would not hesitate in coming back to you in the future.

I also want to congratulate Emily on a very impressive “hat-trick” for your audits that you have assisted with. Three audits in a row with no non-compliances is a massive achievement that Emily and the team should be extremely proud of.  Emily, is a perfectionist when it comes to ensuring all the documents are correct and compliant and I can’t thank her enough!

Shanelle Oakley, CEO / Grace Training

In 2010, Berry Street made a decision to purchase a package of policies, procedures and supporting documents, that would ensure compliance against AQTF 2010 standards. After thorough research, we decided that the RTO Advice Group package was the most suitable for us. The RTO policies and procedures are very thorough, providing us with a large range of policies that we have easily been able to adapt to our environment.

We have also use the services of RTO Advice Group to provide us with consultancy support. Shashi’s knowledge of “ all things RTO” is extensive, and she has provided us with expert advice and guidance in all aspects of the functioning and future development of our RTO.

The RTO policies and procedures and support provided by RTO Advice Group has been key in ensuring that we have solid policies and processes, and has allowed us to move our focus from managing the RTO to looking at future directions.

Anne Smithies / Berry Street

“Thanks to RTO Advice Group and the experience of its directors I was confident in the decision to develop my own RTO and managed to do so, with no non compliances in only 4 months.

Although my team and I had worked for several years with other RTOs, and I myself had been a State Manager and Campus Director, the task of setting up an RTO from conception to registration is very different to working for an established organisation, even if the role was in senior management.

Jacqui and Shashi can assist with all the above and whilst doing so, support the RTO staff in ensuring the business moves forward in the right direction from the beginning. Their supportive and friendly approach provides you with the skills and knowledge required when establishing a high quality RTO and their on going consultancy services means you are never alone in maintaining that high service level beyond registration. Their years of experience and dedication to the training industry was invaluable to myself as a new RTO owner, wanting to ‘get it right’.

If you believe in high-quality training and assessment services, and want to be confident when it comes to initial registration, then I highly recommend taking the time to speak with RTO Advice Group before you take the first step.

Teena Sapwell, CEO / TLC Training Solutions

Maxima Training Services engaged RTO Advice Group prior to a re-registration audit.  We got candid, comprehensive advice, that was straight forward to follow.  I’m not sure how we would have gone without the support Jacqui provided throughout the audit process.  I have used Jacqui in one other RTOs and I appreciate the professional and personal support that she has given me over many years.  This is the consultancy that I recommend to my colleagues.

Gayle Newnham, National Training Manager / Maxima


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