Our Team

Shashi Hodge, Managing Director

Shashi started her career working as an administrator for an RTO while at university and has been working in the VET sector ever since. In her first role she helped build the RTO she was working for to a large, award-winning provider with presence across Australia. During her career she has held positions including National Operations Manager, Training Manager and RTO Chief Executive Officer. She has been working as an RTO consultant since 2009 helping a range of clients achieve their goals. Shashi is the Managing Director of RTO Advice Group and oversees the effective running of the company.

Jacqui Hodge, Director

Jacqui began her VET career in 1998 when she set up her own RTO. It quickly became a respected, award-winning provider of early childhood courses. On the sale of her RTO, Jacqui was appointed as a NARA Quality Consultant and auditor, assisting NARA-registered RTOs with RTO registration audits and general compliance issues. In 2010, Jacqui lead the RTO Advice Group in securing a contract to provide audit panel services for the Victorian Registration & Qualifications Authority (VRQA). Jacqui and her team audited many VRQA registered RTO from this time until 2016.

Jacqui has been an RTO consultant since 2009 and loves to assist RTOs in achieving quality outcomes. Jacqui now has a wide range of clients working across Australia including domestic fee for service, government funded and CRICOS colleges delivering over a wide range of training packages. She has a practical and detailed knowledge for the various standards and funding contracts that RTOs are required to meet. She is well respected with the VET sector. Jacqui is a co-Director of RTO Advice Group and as well as working with clients is also involved in overseeing the day-to-day running of RTO Advice Group.

Eric Marchesani, Associate Director

Eric has over 30 years’ experience working in the business sector with 18 of those years in the Vocational Education Sector (VET) having owned and managed a number of business’s and Registered Training Organisations. Eric has extensive background in the education industry and a real passion for helping RTOs not only in meeting compliance obligations but also in helping them create a sustainable business.

With strong business and management acumen Eric likes to think ‘outside the square’ and to develop, initiate and implement business and strategic planning concepts. Consulting to all Business’s and specialising in VET & Higher Education Sector, Eric is Interested in assisting early-stage start-ups as well as companies “on the bubble.” His specialties include Consulting to Business, VET & Higher Education Sector. Business Start-ups of all types, Strategic Alliance, Business growth, Online Ventures, App Development.

Fiona Dunkerton, Program Manager

Fiona has over nine years of experience in the VET industry. She has gained experience through working in a range of areas, including RTO operations management, RTO compliance management, government contract compliance, program design and development and delivery of training and assessment. Fiona holds a Graduate Certificate in Vocational Educational and Training and also Diplomas of Training Design and Development, Vocational Education and Training and Business (Human Resources). Fiona works with our clients on a range of projects, supporting them to achieve best practice approaches and compliance.

Emily Hodge, RTO Quality Consultant

Emily has been working in RTO compliance and administration for over 10 years. Holding a Certificate IV in Training and Assessment, Emily has worked in a variety of roles in the VET industry, from student services, project and management support, through to systems development, sales and marketing.

Emily now specialises in helping organisations achieve and maintain ASQA registration, and has an in-depth understanding of the compliance, business and operational needs of RTOs. She loves finding solutions to problems and building meaningful relationships with her clients.

Kellie Drewett, Product Quality Coordinator

Kellie has been part of the Eduworks Resources team since 2011. She holds a Diploma of Arts (Professional Writing and Editing) and has over 18 years of experience in educational publishing.

Kellie has previously worked as the Managing Editor for an award-winning educational publisher, and also as a freelance writer, editor, proofreader and desktop publisher.

Kellie now oversees the quality and content of our materials and works with our development team to ensure their work is of the highest standard. She has also a major part in developing the ‘look and feel’ of our products.

Kate Laferlita, Instructional Designer

Kate is a VET professional who holds the Certificate IV in Training and Assessment. Kate has over 8 years of experience working in the early childhood education and care industry. During this time, Kate worked as an educator before taking on the role of centre Director. She later moved into vocational education and training, working in roles such as trainer/assessor, vocational placement coordinator and career consultant. Kate’s passion for developing practical learning and assessment resources over the past six years has led her to pursue a full-time career in instructional design.

Melissa Tan, Marketing Coordinator

Melissa’s began her career in learning and development after teaching English overseas. This experience inspired her to delve further into the field of adult learning, where she attained a Certificate IV in Training and Assessment and became a corporate trainer. Combining her interest in creative design and technology, Melissa has been contracted under major corporations in the field of e-learning. With over 10 years experience in learning and development, Melissa has now gained a breadth of experience writing quality resources across a range of industries within the VET sector.

She is now positioned in the planning, design and implementation of digital marketing activities from email campaign strategies and promotions, website optimisation, general communications, social media including design and development of branding and marketing collateral across the business. Melissa is also involved in the coordination of the RTO Advice network events – VETx. She has attained a Bachelor degree in Health Science/Arts and has a strong interest in disruptive technology, startups and entrepreneurship.

Diane Greenwood, Executive Assistant

With a diploma in Business Administration and over 35 years employed in administration Diane assists the CEO with day to day operations of the business.

As a highly effective operator, Diane is passionate about contributing to the improvement of process and procedures through ideation, development and implementation. She is an expert at facilitating change through provision of quality support using best practice methods and models of effective organisation, planning and time management.Loyal and dedicated in her approach, Diane likes to build long lasting and trusting workplace relationships.

Sharon Dunne, Instructional Designer

Sharon has been in the VET sector for 9 years with experience in private RTOs and TAFE.
She has written and edited materials for subjects from pool chemistry to fashion and beauty, and has participated in course accreditation, RTO registration, audit and compliance.
Sharon holds a Cert IV in Training and Assessment and Diploma of Training Development and Design and before entering the VET sector worked in writing and editing.
Sharon is passionate about education and quality training and assessment tools, and the power of vocational education and training to improve peoples’ lives.
Sharon loves being an Instructional Designer as part of the Eduworks Resources team.

Meron Teagan, Administrative assistant

Meron has over 7 years’ experience in administration and highly developed hands on experience within the VET sector. Attaining a Certificate IV in Business Administration she provides both onsite and offsite assistance in effective document management, administrative organisation, resource coordination including both student and consultant support.

Currently an administrative assistant to multiple divisions across the business – namely RTO Quality Consulting and RTO Leadership Institute, Meron prides herself on her ability to deliver independently on excellence and high quality outcomes. With an approachable disposition, effective communication skills and ability to build rapport, she is quick to develop and maintain effective relationships with all stakeholders across the business.

Brooke Lombard, Quality Officer

Brooke has over eight years of experience in educational content editing and instructional design, which she gained while working in South Africa. Brooke contributes to the quality control of Eduworks Resources’ training and assessment materials.

Her role includes supporting our writers during the development process, as well as editing, proofreading and validating our materials before they are published.

Brooke’s qualifications include a Diploma in Accounting from overseas and the Certificate IV in Training and Assessment. She is also currently completing the Diploma of Training Design and Development.

Natalie Hodge, Client Services Coordinator

Natalie began as a support administrator with us several years ago, and has recently been appointed as our Client Services Coordinator. Natalie’s extensive product knowledge enables her to assist clients with tailored solutions to ensure they receive exceptional service. Natalie is responsible for a wide range of duties, including reception, customer service, quoting, resource samples, and general office maintenance. She also assists with desktop publishing our resources as required. Natalie is halfway through a Bachelor of Education and has completed a number of professional development courses to continually expand her skill base.

Kylie Brew, Recruitment Director

Kylie has a wide range of knowledge and experience within the recruitment industry, including all levels of recruitment from support roles to executive levels.
Having previously owned her own successful recruitment company Kylie now works with small to large RTOs and enjoys the challenges of recruitment.

She focuses on providing long-term successful placements, and ongoing client–candidate care and follow up. Kylie recruits for all roles across the RTO board, from junior RTO administration to senior RTO management.